
Sales Policy
Effective Date: January 10, 2025
Welcome to Lulu’s Makeup! This Sales Policy outlines the terms and conditions that apply to purchases made on our website, https://lulussmakeup.com. By placing an order, you agree to the terms below.
1. Pricing
1.1 Currency
- All prices are listed in USD and are subject to change without prior notice.
1.2 Taxes and Fees
- Applicable sales taxes are calculated at checkout based on your shipping address.
1.3 Price Errors
- In the event of a pricing error, we reserve the right to cancel or adjust orders. You will be notified promptly if this occurs.
2. Order Process
2.1 Order Confirmation
- After placing your order, you will receive a confirmation email with your order details. Please review it for accuracy.
2.2 Order Processing
- Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays).
2.3 Order Modifications
- If you need to modify your order, contact us at info@lulussmakeup.com or 217-496-5338 as soon as possible. Changes may not be possible after the order has been processed.
3. Payment Terms
3.1 Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
3.2 Full Payment Required
- Payment must be made in full at the time of purchase. Orders will not be processed until payment is successfully completed.
4. Shipping
4.1 Shipping Policy
- For detailed information about shipping methods, costs, and delivery times, please refer to our Shipping Policy.
4.2 Risk of Loss
- Risk of loss or damage transfers to the customer upon delivery to the designated address.
5. Returns and Refunds
- Returns and refunds are governed by our Refund and Returns Policy. Please review this policy for eligibility and instructions.
6. Promotions and Discounts
6.1 Promotional Offers
- Promotions and discounts are valid only during the specified period and cannot be applied retroactively.
6.2 Discount Codes
- Only one discount code may be applied per order unless otherwise stated.
7. Product Availability
7.1 Inventory
- All products are subject to availability. If an item is out of stock, you will be notified, and we will offer a refund, replacement, or store credit.
7.2 Pre-Orders
- Pre-ordered items will ship on or after the expected availability date.
8. Limitation of Liability
- Lulu’s Makeup is not responsible for indirect, incidental, or consequential damages resulting from the use or inability to use our products.
- Our maximum liability is limited to the purchase price of the product in question.
9. Policy Updates
- We reserve the right to update this Sales Policy at any time. Changes will take effect immediately upon posting to our website.
10. Contact Information
For any questions or concerns regarding this Sales Policy, please contact us:
- Street: 4421 Isaacs Creek Road, Sherman, Illinois, United States
- Phone Number: 217-496-5338
- Email: info@lulussmakeup.com