Payment Policy

Effective Date: January 10, 2025

At Lulu’s Makeup, we are committed to providing a secure and seamless payment process for your makeup purchases. This Payment Policy outlines the accepted payment methods, terms, and conditions for transactions made on https://lulussmakeup.com.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Secure payments through your PayPal account.
  • Digital Wallets: Apple Pay, Google Pay (where supported).

2. Payment Terms

2.1 Full Payment Required

  • Payment must be made in full at the time of purchase. Orders will not be processed until payment is successfully completed.

2.2 Currency

  • All transactions are processed in USD (United States Dollars).

2.3 Taxes and Fees

  • Applicable sales taxes are calculated and displayed during checkout based on your shipping address.

3. Secure Payment Processing

3.1 Encryption and Security

  • Payments are processed through secure and encrypted gateways to protect your personal and financial information.

3.2 Data Storage

  • Lulu’s Makeup does not store your credit card details. Payment information is securely handled by our payment processors.

4. Payment Confirmation

Once your payment is successfully processed, you will receive:

  • Order Confirmation Email: Includes your order details and payment receipt.

If you do not receive the confirmation email within 24 hours, please contact us at info@lulussmakeup.com or call 217-496-5338.

5. Failed or Declined Payments

If your payment fails or is declined:

  • Verify your payment details and try again.
  • Contact your bank or payment provider to resolve the issue.
  • For further assistance, contact us at info@lulussmakeup.com or 217-496-5338.

6. Refunds

Refunds for canceled orders or returned items will be issued to the original payment method. Please allow 7-10 business days for the refund to process. For more details, refer to our Refund and Returns Policy.

7. Promotions and Discounts

7.1 Discount Codes

  • Only one discount code may be applied per order unless explicitly stated otherwise.

7.2 Promotional Offers

  • Promotions are valid only during the specified period and cannot be applied retroactively.

8. Fraud Prevention

To ensure secure transactions, we may:

  • Request additional verification for certain orders.
  • Cancel orders if fraudulent activity is suspected.

9. Contact Information

For questions or concerns regarding payments, please contact us:

  • Street: 4421 Isaacs Creek Road, Sherman, Illinois, United States
  • Phone Number: 217-496-5338
  • Email: info@lulussmakeup.com